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Terms & Conditions

Terms and Conditions

Effective Date: 27/09/2025
 

Welcome to Eloura Jewels. By accessing or purchasing from our website www.elourajewel.com, you agree to the following Terms and Conditions. Please read them carefully before using our services.

1. General

  • These Terms govern your use of our website and services.

  • We reserve the right to update, modify, or replace any part of these Terms at any time. Updates will be effective immediately once posted on the website.

2. Products & Orders

  • All jewelry pieces are handcrafted and may have slight variations. Colors may appear differently due to lighting or screen settings.

  • By placing an order, you agree that all details provided are accurate and complete.

  • We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

3. Pricing & Payment

  • All prices are listed in Indian Rupees (INR).

  • Payments are processed securely through third-party payment providers. We do not store your full payment details.

  • Prices and availability of products are subject to change without notice.

4. Shipping & Delivery

  • Orders are processed and shipped as per our Shipping Policy.

  • We are not responsible for delays caused by courier services, customs, or unforeseen circumstances.

5. Returns & Refunds

  • Returns are only accepted in cases of damage or defect, as outlined in our Return & Refund Policy.

  • We do not accept returns for reasons of personal preference.

6. Intellectual Property

  • All content on this website (logos, designs, images, text, graphics) is the property of Eloura Jewels and may not be copied, distributed, or used without prior written consent.

7. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our total liability for any claim shall not exceed the amount paid for the product in question.

8. Governing Law

  • These Terms are governed by and construed in accordance with the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts in chennai

9. Contact Us

If you have any questions about these Terms & Conditions, please contact us:
Eloura Jewels
Email: the.eloura.jewels@gmailcom
Phone: 9150406440

By using our website and making a purchase, you agree to these Terms & Conditions.

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